At True Vibes, we strive to provide high-quality digital products to our customers. Since our products are digital and instantly accessible upon purchase, we have a strict no-refund policy. However, we understand that exceptional circumstances may arise, and we are here to assist you.

1. No Refunds for Digital Products

All sales of digital products (such as e-books, storybooks, activity packs, courses, templates, and other downloadable content) are final. Once the product has been purchased and delivered, refunds cannot be issued.

2. Eligibility for Refunds (Exceptional Cases)

Refunds may only be considered under the following circumstances:

• Refunds are only applicable in cases where the product is defective, not delivered, or significantly different from the description.
• Requests for refunds must be made within 5 days of purchase with valid proof of the issue.
• Refunds will be processed only after verification of the claim.
• It will take up to 7 working days for the refund to be credited to the original payment method.

To request a refund under these conditions, please contact us at contact@truevibes.online within 3 days of your purchase.

3. Contact Us

If you have any concerns or need assistance, reach out to us at:
📩 Email: contact@truevibes.online
📞 Phone: +91 78907 24467

By making a purchase on our platform, you agree to this Refund Policy. True Vibes reserves the right to modify this policy at any time without prior notice.